We are your In Data Protection What We Do
Key pillars of 2999's Privacy Policy at a glance
SSL Encryption
All your data is transmitted via 256-bit SSL encryption. No third party can intercept or read your information in transit.
We Don't Sell Your Data
Your personal information is never sold to any advertiser or third party. That is our commitment.
Your Control
You can contact us at any time to view, correct, or delete your personal information.
Secure Storage
All data is stored on secured servers. Firewalls and multi-layer security measures are in place to prevent unauthorized access.
Cookie Transparency
Every cookie we use and why is clearly explained. You have the option to disable non-essential cookies.
Marketing Opt-Out
You can opt out of promotional notifications and marketing messages at any time. Your preferences will always be respected.
01 What Information We Collect
2999 When you create an account and use our services, you voluntarily provide certain information. Additional data is also collected automatically from your device and browsing activity. A detailed breakdown by category is provided below.
Information You Provide Directly
- Name, mobile number, and date of birth (collected at registration).
- Mobile banking details (Mobile Banking / Nagad / Rocket number — used for deposits and withdrawals only).
- National ID or passport details (requested during KYC verification, if required).
- Messages and requests you send through support chat.
Automatically Collected Information
- Your IP address and approximate location.
- Device type, operating system, and browser version.
- Time spent on site and pages visited (analytics).
- Gaming history, betting patterns, and transaction logs.
- Cookies and session data (see details below).
Our Commitment to Transparency: 2999 never collects additional information without your permission. Whatever is collected is used solely to improve our services and protect your security.
02 How Your Information Is Used
2999 Your information is used only for defined purposes — never unnecessarily or improperly. The primary uses are outlined below:
| Purpose | Data Used | Basis |
|---|---|---|
| Account Management | Name, mobile number, password | Contractual Obligations |
| Payment Processing | Mobile Banking Information | Contractual Obligations |
| Identity Verification (KYC) | National ID / Passport | Legal Obligations |
| Fraud Prevention | IP addresses, transaction logs, game data | Legitimate Interest |
| Customer Support | Chat history, account information | Contractual Obligations |
| Promotional Communications | Mobile Number | Your Consent |
| Site Improvement & Analytics | Browsing data, cookies | Legitimate Interest |
Promotional Messages: If you no longer wish to receive messages about 2999's offers and bonuses, you can opt out at any time by contacting support.
03 Who Your Information Is Shared With
2999 Your information is never sold or disclosed to advertisers or unrelated third parties. However, limited data may be shared in specific circumstances:
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Payment Processors: Minimum necessary information is shared with payment partners such as Mobile Banking, Nagad, and Rocket to process transactions. These partners operate under their own privacy policies.
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Law enforcement agencies: Providing necessary information in response to valid court orders or directives from regulatory authorities is a legal obligation.
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Fraud Prevention Services: Limited data may be shared with trusted security partners to ensure cybersecurity.
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Advertisers or Commercial Third Parties: Your personal information is never shared with any such parties.
Our Guarantee: Before sharing any data with third parties, we verify their privacy standards and require them to sign a data protection agreement.
04 Cookies & Tracking Technologies
2999 Various types of cookies are used on our website and app. Cookies are small data files stored in your browser that help improve your experience on the site.
Cookie Type
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Essential Cookies: Required to maintain login sessions, ensure security, and support core site functionality. Disabling these will prevent the site from working properly.
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Performance Cookies: Used to analyze page load speeds and most-visited pages. All data is fully anonymized.
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Functionality Cookies: To remember your preferred language and display settings — purely for your convenience.
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Marketing Cookies: Used to show relevant offers. You can disable this at any time through your browser settings.
Cookie Controls: Most browsers allow you to manage cookies via Settings > Privacy > Cookies. However, disabling essential cookies may affect the functionality of certain 2999 services.
05 Data Retention Period
2999 Your data is not retained beyond what is necessary. Once the specified retention period ends, information is securely deleted or anonymized.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction History | 7 years | Financial Regulations |
| KYC Documents | 5 years after the end of relationship | AML/KYC Compliance |
| Chat & Support Logs | 2 years | Quality of Service Monitoring |
| Gaming & Betting Logs | 3 years | Dispute Resolution |
| Marketing Data | Until consent is withdrawn | Your Preferences |
06 Your Rights
2999Under -'s Privacy Policy, you have important rights regarding your personal data. You can exercise these rights at any time by contacting our support team.
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Right to Access: To find out what information we hold about you, simply submit a request. We'll provide the details within 30 days.
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Right to Rectification: If any of your personal information is incorrect, you can request a correction and we'll update it as quickly as possible.
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Right to Erasure: If you'd like data beyond legal retention requirements to be deleted, simply submit a request. We'll take action within a reasonable timeframe.
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Right to Object to Processing: You may object to the use of your data for marketing purposes, and we will stop immediately.
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Data Portability: You have the right to export your data in a standard, portable format.
To exercise your rights: Reach out via support chat or email. Once your identity is verified, we will respond as quickly as possible.
07 Children's Privacy
2999 Strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.
Age is verified at registration, and KYC documents may be requested if there is any doubt. Should we discover that a minor's information has been collected in error, it will be deleted immediately and the associated account will be closed.
A note for parents: If your child has accidentally created an account on 2999, please contact our support team immediately. We'll act promptly.
08 Security Measures
2999 Industry-leading security technology is used to protect your data. Our security infrastructure operates across multiple layers, so if one layer fails, others remain in place to keep you protected.
- 256-bit SSL/TLS Encryption: All data transfers across the site and app are conducted through encrypted channels.
- Secure Data Centers: Our servers are hosted in internationally accredited, secure data centers with 24/7 monitoring.
- Firewall & DDoS Protection: Advanced firewalls and intrusion prevention systems are active around the clock.
- Password Hashing: Your password is never stored in plain text — it is secured using bcrypt hashing.
- Automatic Session Timeout: Sessions are automatically logged out after a period of inactivity.
- Regular Security Audits: Regular penetration testing and audits are conducted by third-party security specialists.
Your responsibilities: Never share your password with anyone, and avoid logging in over public Wi-Fi. If you notice anything suspicious, contact support immediately.
09 Privacy Policy Changes
2999 This Privacy Policy may be updated as needed — revisions may be made due to legal changes, the introduction of new services, or technological developments.
Members will be notified of significant changes via their registered mobile number and through an on-site announcement. Continued use of the platform after any such change will be considered acceptance of the updated policy.
The date of the latest update will always be displayed at the top of this page. We recommend checking back regularly to stay informed about our current Privacy Policy.
Tip: Keep your mobile number up to date on your account so you never miss important notifications about changes to our Privacy Policy.
10 Get in Touch
For any questions, concerns, or requests regarding our Privacy Policy 2999Get in touch with -'s support team. We're always here for you.
- Email: [email protected]
- Live Chat: Click the chat button at the bottom right of the site to talk to us directly.
- Response Time: Typically within 24 hours, and faster for urgent matters.
Privacy-related requests will be responded to within 30 days of identity verification. In most cases, we resolve them much sooner.