In responsible gaming 2999Safety features at
Your well-being matters to us. That's why we've put multiple layers of player protection in place.
Set a deposit limit
Set your own daily, weekly, or monthly deposit limits. Stay within your budget — no risk of overspending.
Session Time Limit
Decide in advance how long you'll play in a session. You'll get an automatic alert when the time is up.
Voluntary Break (Self-Exclusion)
Pause your account for a set period, whenever you need to. Your choice, your control.
Reality Check
Pop-up notifications remind you how long you've been playing at set intervals.
Account Lock
If you need a longer break, you can lock your account entirely — from 1 week up to 6 months.
Expert Helpline
If you'd like to talk about gaming addiction, our trained support team is always available — full confidentiality guaranteed.
01 Why responsible gaming matters
2999For every player at -, gaming is entertainment — not a source of added stress. But when gaming gets out of hand, it can take a toll on your mental health, financial stability, and personal relationships.
Responsible Gaming It means enjoying gaming consciously, with a plan, and within your own means. It's not a restriction — it's a healthy habit that keeps your gaming experience enjoyable in the long run.
2999 We encourage every player to treat gaming as entertainment. If you ever feel that gaming is having a negative impact on your life, use our tools or reach out to our support team.
Keep in Mind: Gaming doesn't guarantee winnings. Only ever spend what you can afford to lose without it affecting your daily life.
Principles of Healthy Gaming
- Treat gaming as entertainment, not a source of income.
- Set your budget and time limits before you start playing.
- Don't chase your losses by placing more bets.
- Take regular breaks and spend time with your family.
- Never play with borrowed money or funds set aside for essential expenses.
- Don't game when you're stressed or feeling low.
02 Problem Warning Signs
Gaming addiction usually develops gradually, and it can be hard to recognize in yourself. Watch out for the signs below. 2999At -, we want you to stay informed before things go too far.
Watch out for these warning signs
Immediate steps: If two or more of the above signs apply to you, don't wait — reach out to our support team. Asking for help isn't a weakness; it takes real courage.
03 How to use 2999's safety tools
2999Head to your Account Settings on - and you'll find the Responsible Gaming section right there. From there, you can easily enable any of the following tools:
Deposit Limit
Set your own daily, weekly, or monthly maximum deposit limit.
Session Limit
Set a maximum number of hours per session.
Cooling-Off Period
Take a voluntary break lasting anywhere from 24 hours to 6 weeks.
Self-Exclusion
Keep your account closed for an extended period (1 month–5 years).
Steps to enable the tools
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1Log in to your account Log in to your account on the 2999 website or app.
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2Go to Profile Settings Click your name in the top right corner → select "Account Settings".
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3Open the "Responsible Gaming" section Click on the "Responsible Gaming" tab within Settings.
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4Set the Limits You Need Set whatever you need — deposit limits, session limits, or self-exclusion.
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5Confirm & Save Click the "Confirm" button to save your changes. They will take effect immediately.
Important: Lowering a limit takes effect immediately. Increasing a limit requires a 24–72 hour waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment.
04 Smart Budget Planning
Responsible GamingThe most important foundation of responsible gaming is setting a budget. Allocate a fixed amount for gaming — one that, even if lost, won't affect your household expenses, food, or medical costs.
2999Before you play at -, ask yourself: What's my entertainment budget for this month? How much am I comfortable spending on gaming? Have I set aside funds for essential expenses?
5 Rules of Budget Planning
- Set your gaming budget at the start of each month and commit to never going over it.
- Set aside any winnings — resist the urge to keep betting after a win.
- Track your gaming expenses monthly and review them once a week.
- Never use credit cards, borrowed funds, or loans for gaming.
- Never use funds set aside for your child's education, rent, or medical expenses on gaming.
05 Check Yourself
Answer the questions below honestly. If most of your answers are "Yes", it may be time to seek help. 2999The - support team is here for you.
Self-Assessment Questionnaire
Results Breakdown: 1–2 "Yes" answers = Proceed with caution. 3–4 "Yes" answers = Use our limit-setting tools. 5–6 "Yes" answers = Contact our support team immediately.
06 Protection for Minors
2999Minimum age to register at 18 Years. We strictly prohibit minors from accessing the gaming platform. Age is verified through our KYC process.
If there are children or teenagers in your household who use your devices, take the following steps:
- Install parental control software on your devices.
- Use a strong password for the 2999 app — one that children don't know.
- Always keep your account details and login credentials private.
- Always log out after each session.
- Avoid gaming in front of children.
If you suspect a minor has somehow created an account on 2999, contact support immediately. We'll take action right away.